These Terms & Conditions govern your use of the jilio online gaming platform. Please read them carefully before creating an account or placing any bet. By accessing jilio, you agree to be bound by these terms in full.
The jilio platform is strictly for persons aged 21 years and above, as required by PAGCOR and Philippine law. Minors are prohibited from registering, accessing, or using any service on jilio. By continuing to use jilio, you confirm that you are at least 21 years of age.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
By accessing jilio.vip, creating an Account, or placing any bet on the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with the jilio Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree with any provision of these Terms & Conditions, you must immediately cease using the Platform and close your Account. Continued use of the Platform after the publication of updated Terms & Conditions constitutes your acceptance of those updates.
Notice: These Terms & Conditions constitute a legally binding agreement between you and jilio. They are governed by Philippine law and subject to PAGCOR regulatory requirements. By registering, you confirm you are at least 21 years of age and that online gaming is legal in your jurisdiction of residence.
To register for and use an Account on jilio, you must satisfy all of the following eligibility requirements at the time of registration and at all times during which your Account remains active:
To open an Account, you must complete the jilio registration form accurately and in full, providing your full legal name, Philippine mobile number or email address, date of birth, and a secure password. You will be required to verify your mobile number via a one-time password (OTP) sent via SMS. jilio reserves the right to require additional identity verification documents at any time, including a valid Philippine government-issued ID, to comply with PAGCOR Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
Each natural person may hold only one registered Account on the Platform. Opening duplicate or multiple Accounts is strictly prohibited and will result in immediate suspension of all associated Accounts and forfeiture of any balances, pending winnings, and bonuses held therein. If you have forgotten your login credentials, use the password recovery function on the jilio Login page rather than creating a new Account.
You warrant that all information provided during registration and at any subsequent point is accurate, complete, and not misleading. Providing false information, including a false name, date of birth, or mobile number, constitutes a material breach of these Terms & Conditions and may result in Account suspension, forfeiture of funds, and referral to relevant authorities as required by PAGCOR and Philippine law.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username, password, and any OTP or two-factor authentication codes. You must not share your login credentials with any third party under any circumstances. jilio will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to maintain credential security.
If you suspect unauthorized access to your Account or become aware that your credentials have been compromised, you must notify jilio immediately through the Platform's live chat support service and change your password without delay.
You are fully responsible for all activity that occurs under your Account, including all bets placed, deposits made, and withdrawal requests submitted. jilio is entitled to rely on instructions received through your Account as if they were given by you personally, unless jilio has been notified of unauthorized access and has had a reasonable opportunity to act on that notification.
Your Account is for your personal use and enjoyment only. You must not allow any other person to use your Account, whether for gambling or any other purpose. Sharing, selling, transferring, or assigning your Account or any rights arising from your Account to any third party is strictly prohibited.
jilio accepts deposits in Philippine Peso (PHP) via GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph. The minimum deposit is ₱100. Deposits made via GCash and Maya are typically credited to the Player's Wallet within minutes of successful payment confirmation. Bank transfer deposits may take up to 30 minutes during normal banking hours. jilio reserves the right to modify available payment methods and minimum deposit amounts at any time with reasonable notice.
You represent and warrant that all funds deposited into your jilio Wallet are from legitimate sources and that you are the authorized owner of all payment methods used. Depositing funds that are the proceeds of criminal activity, including but not limited to fraud, theft, or money laundering, is strictly prohibited and will be reported to relevant Philippine authorities.
Withdrawal requests may be submitted at any time via the jilio cashier to the Player's verified GCash or Maya account, registered Philippine bank account, or other approved payment method. The minimum withdrawal amount is ₱100. jilio processes GCash and Maya withdrawal requests within 5 to 10 minutes under normal operating conditions. Bank transfer withdrawals may take up to 2 business hours.
jilio does not charge withdrawal fees on its side. Third-party fees imposed by payment processors, banks, or e-wallet providers are beyond jilio's control and may be deducted by the respective provider.
Prior to processing any withdrawal, jilio may require the Player to complete identity verification (KYC) in accordance with PAGCOR requirements. Withdrawals will not be processed to payment methods not registered in the Player's verified name.
jilio complies with all applicable Philippine anti-money laundering laws and PAGCOR AML requirements. jilio reserves the right to request supporting documentation for any deposit or withdrawal transaction and to delay, suspend, or refuse any transaction that triggers AML review protocols. In cases where suspicious activity is identified, jilio is obligated to report the matter to the Anti-Money Laundering Council (AMLC) of the Philippines.
Warning: Withdrawals may only be made to payment methods registered in the name of the verified Account holder. Attempted withdrawals to third-party accounts will be declined and may result in Account suspension and AML reporting.
Bonuses and promotional offers made available on the jilio Platform are subject to specific terms and conditions that are published alongside each promotion. These may include minimum deposit requirements, eligible games, wagering requirements, time limits, maximum bet restrictions while wagering a Bonus, and maximum withdrawal caps on Bonus-derived winnings. By claiming any Bonus, you agree to comply with all applicable bonus-specific terms.
Bonuses are not immediately withdrawable. All Bonuses are subject to wagering requirements — a multiplier that specifies the total amount that must be wagered before any Bonus-derived winnings become eligible for withdrawal. Wagering requirements, the eligible games that contribute to their completion, and the contribution percentages by game type are specified in the individual promotion terms displayed on the Platform.
jilio reserves the right to void any Bonus, cancel associated winnings, and suspend or close an Account where jilio has reasonable grounds to believe that a Player has engaged in bonus abuse, including but not limited to: opening multiple Accounts to claim welcome bonuses, exploiting unintended bonus interactions, using automated bet strategies to meet wagering requirements with minimal risk, or any other conduct that jilio determines to be contrary to the spirit of its promotional programs.
Bonuses that are not claimed within their specified validity period will expire automatically and cannot be reinstated. Wagering requirements that are not completed before the Bonus expiry date will result in the Bonus balance and any Bonus-derived winnings being forfeited.
Each game available on the jilio Platform is governed by individual game rules accessible from within the game interface. In the event of any conflict between the general Terms & Conditions and game-specific rules, the game-specific rules shall prevail with respect to that game.
All bets are final once confirmed. jilio does not accept requests to cancel or reverse confirmed bets except in the event of a proven technical error attributable to jilio's systems. In cases of malfunction — including but not limited to software errors, disconnection during a live game round, or data feed failures — jilio reserves the right to void the affected game round and return all stakes to the Players' Wallets.
For live casino games streamed from third-party studios, the game outcome is determined by physical events (dealing of cards, spinning of a wheel, rolling of dice) observable in the live stream. jilio is not responsible for any audio or video quality issues on the Player's end that affect their gaming experience.
jilio reserves the right to set minimum and maximum bet limits for all games and to modify these limits at any time. Bet limits currently applicable to each table or game are displayed within the game interface prior to placing a bet.
The following conduct is strictly prohibited on the jilio Platform. Violation of any of these prohibitions may result in immediate Account suspension, forfeiture of all balances and pending winnings, and referral to appropriate authorities:
All intellectual property rights in the jilio Platform — including but not limited to the jilio name, logo, website design, software, game content, graphics, text, and data compilations — are owned by or licensed to jilio. Nothing in these Terms & Conditions grants any Player any right, title, or interest in the Platform's intellectual property beyond the limited, non-exclusive, non-transferable right to access and use the Platform for personal gaming purposes in accordance with these Terms & Conditions.
You may not reproduce, distribute, modify, transmit, publicly display, or create derivative works from any element of the Platform's intellectual property without jilio's prior written consent. Unauthorized use of jilio's intellectual property may constitute infringement under Philippine intellectual property law.
Game content provided by third-party providers (including JILI Games, PG Soft, Pragmatic Play, and others) remains the exclusive intellectual property of the respective providers and is used by jilio under license.
To the maximum extent permitted by applicable Philippine law, jilio shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising from or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure.
jilio does not guarantee that the Platform will be available at all times or free from errors, interruptions, or security breaches. Scheduled maintenance, emergency technical incidents, and circumstances beyond jilio's reasonable control (including force majeure events) may cause temporary unavailability of the Platform. jilio will endeavor to provide advance notice of scheduled maintenance where practicable.
In all cases where jilio's liability to a Player is established under applicable Philippine law, jilio's aggregate liability to that Player for all claims arising in connection with the Player's Account shall not exceed the total net deposits made by that Player in the 12 months immediately preceding the claim.
Note: Gambling involves risk. You acknowledge that casino games have a house edge and that over the long term, the Platform holds a mathematical advantage. No representation is made that any Player will profit from gaming on jilio. Past performance of any game does not predict future results.
jilio is committed to providing a responsible gaming environment consistent with its PAGCOR licensing obligations. The Platform provides tools to help Players manage their gambling activity, including deposit limits, session time reminders, reality checks, and self-exclusion mechanisms. These tools are accessible from the Account settings of every registered Player.
Self-Exclusion: Any Player may request self-exclusion from the Platform for a defined period (minimum 24 hours) or permanently by accessing the self-exclusion function in Account settings or by contacting jilio support via live chat. Self-exclusion requests take effect immediately and are irrevocable for the duration of the exclusion period. jilio will take all reasonable technical steps to prevent a self-excluded Player from accessing the Platform.
Deposit Limits: Players may set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately. Limit increases are subject to a mandatory 24-hour cooling-off period before they take effect.
For detailed responsible gaming resources and support information available to Filipino players, please refer to the jilio Responsible Gaming page. All jilio gaming services are strictly for players aged 21 and above.
jilio reserves the right to suspend, restrict, or permanently close any Player's Account at any time, with or without prior notice, if jilio has reasonable grounds to believe that: (a) the Player has breached any provision of these Terms & Conditions; (b) the Account has been used for fraudulent, criminal, or illegal activity; (c) the Player has provided false or misleading information during registration or verification; (d) required KYC documents have not been provided within a reasonable timeframe; or (e) suspension or closure is required to comply with PAGCOR directives or other applicable law.
Upon Account closure for a breach of these Terms & Conditions, jilio may, at its discretion, forfeit the Account balance, including any deposited funds, Bonus credits, and pending winnings, to the extent permitted by PAGCOR regulations and applicable Philippine law. Where closure is not due to a Player breach, any verified real-money balance will be returned to the Player's registered payment method after completion of any applicable AML review.
A Player may request closure of their Account at any time by contacting jilio support through the Platform's live chat service. Prior to Account closure, any remaining verified real-money balance will be withdrawn to the Player's registered payment method, provided all applicable verification requirements have been satisfied.
In the event of a dispute relating to any game outcome, transaction, Bonus, Account restriction, or any other matter arising from your use of the jilio Platform, you must first contact jilio's customer support team via the Platform's live chat service or by email at [email protected], providing full details of the complaint.
jilio will acknowledge receipt of a formal complaint within 5 business days and endeavor to provide a substantive resolution within 28 days. For disputes relating to live casino game outcomes, jilio may refer to the game studio's recorded stream footage and server-side game logs to determine the correct outcome.
If a dispute cannot be resolved through jilio's internal complaints process, Players may escalate the matter to PAGCOR through PAGCOR's official player dispute resolution channels, as the competent regulatory authority with oversight of jilio's operations.
You agree that the internal complaints process and PAGCOR escalation are the exclusive dispute resolution mechanisms for matters arising from your use of jilio, to the fullest extent permitted by Philippine law.
These Terms & Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
The jilio Platform is operated under a license issued by PAGCOR. All gaming activities on the Platform are subject to the regulatory requirements and directives of PAGCOR as the competent gaming authority in the Philippines.
You agree that the courts of the Republic of the Philippines shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms & Conditions.
jilio reserves the right to amend, update, or modify these Terms & Conditions at any time. Where changes are material, jilio will provide notice through one or more of the following means: a notice displayed on the Platform's login page, an in-platform notification, or a communication to the Player's registered email address or mobile number, at least 7 days before the changes take effect, except where immediate changes are required by PAGCOR directive, applicable law, or security considerations.
Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with any amendment, your sole remedy is to close your Account prior to the effective date of the change.
The current version of these Terms & Conditions is always available on this page at jilio.vip/terms-conditions. The "Last updated" date at the top of the page reflects when the most recent changes were made.
If you have any questions, concerns, or complaints relating to these Terms & Conditions or any aspect of your jilio Account, you may contact jilio's support team through the following channels:
For regulatory inquiries or escalated disputes, Players may also contact PAGCOR directly through PAGCOR's official channels as the licensing and regulatory authority for jilio's online gaming operations.
These Terms & Conditions were last reviewed and updated on 1 January 2026. They supersede all prior versions of the jilio Terms & Conditions. If any provision of these Terms & Conditions is found by a competent court or regulatory authority to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Beyond the legal language — here's what jilio's Terms & Conditions mean in practical terms for Filipino players.
jilio operates under a PAGCOR license — meaning the platform's game fairness, financial operations, and player protections are subject to regulatory oversight by the Philippine government's authorized gaming authority. This is not a marketing claim; it is a legal operating standard with real accountability.
All RNG slot games on jilio use certified random number generators with independently verified Return-to-Player (RTP) rates. Live casino games are determined by physical events observed on live streams. Game rules and odds are published within each game's help section. No game outcome on jilio is manipulated.
Player funds deposited into jilio Wallets are held in accounts segregated from jilio's operational capital. This means your balance is protected against jilio's business liabilities. Withdrawals of verified real-money balances are processed regardless of jilio's operating circumstances, within the timelines set out in these Terms.
All data transmitted between your device and jilio — including login credentials, personal information, and financial transactions — is protected by SSL/TLS encryption, the same technology used by Philippine banks and e-wallet providers like GCash and Maya. Your information is never transmitted in plain text.
Responsible gaming tools — deposit limits, session alerts, self-exclusion — are built into every jilio Account and are always accessible. jilio's Terms & Conditions require these tools to be functional and effective, not merely present. They are available 24/7 without requiring support agent assistance to activate.
All bonus wagering requirements, eligible games, time limits, and withdrawal restrictions are published in full before any bonus is claimed. jilio does not apply hidden terms to bonuses after the fact. If terms are unclear, jilio's support team will explain them — and if a bonus term is found to be misleading, jilio will honor the Player's reasonable interpretation.
Now that you understand the jilio Terms & Conditions, experience what a transparent, PAGCOR-regulated Philippine gaming platform actually looks like — from ₱10 live casino bets to instant GCash withdrawals.
For players 21 and above only. Gambling is for entertainment. Play responsibly. jilio is PAGCOR-regulated.